If you have any further questions or concerns about our policy, please don't hesitate to contact us.
We collect information about you through various means, including:
When you register or log in through Google sign-in, we receive your Google ID Token, which includes your name, surname, email address, language settings, and profile picture. However, we only retrieve your name, surname, and email address for the purpose of verifying your identity during registration or login.
When you interact with our site, we may collect information automatically using technologies like Cookies, Log Data, and similar technologies. These technologies help us personalize the site, provide customized content, and analyze site usage for performance monitoring and analytics purposes. The information we collect may include:
When you access and log in to our Mobile App, we process your login information for authentication and security purposes. We use Google Firebase Analytics within our Mobile App to collect usage statistics, such as scrolling, button presses, and interactions, to improve our understanding of the App's functionality on your mobile device. Firebase collects device identifiers, IP addresses, mobile operating system information, and aggregate usage data.
If the App crashes, Firebase generates a report with device information and activity history for diagnostic purposes. We use this information to enhance the App's functionality. If you want to disable the collection of analytics data by Google Firebase, please contact us We also use Google Firebase for push notifications in the App. These notifications are sent through Firebase services using a device push token. We only send push notifications if you agree to receive them through your mobile application settings. You can disable push notifications by adjusting the settings in the Mobile App or on your device.
In accordance with local laws, we rely on specific legal grounds to process your data. The purposes for which we may process your data, along with the relevant legal grounds, are outlined below. Please note that when you voluntarily consent, we process your personal data using Cookie technology as described in our Website's cookies notification and Cookies Policy. To provide and fulfill our Services to you: Legal Grounds: Performance of a contract with you. To communicate with you and respond to your inquiries or requests: Legal Grounds: Legitimate interests in providing customer support and responding to inquiries.
To personalize and improve your experience on our Site and Services: Legal Grounds: Legitimate interests in enhancing user experience and optimizing our Site and Services.
To send you marketing communications and promotional offers: Legal Grounds: Legitimate interests in promoting our products and services, or your prior consent where required by law. To conduct analytics and research to improve our Site and Services: Legal Grounds: Legitimate interests in analyzing user behavior and preferences to enhance our offerings.
To comply with legal obligations and protect our rights and interests: Legal Grounds: Compliance with applicable laws and regulations.
To detect and prevent fraudulent activities: Legal Grounds: Legitimate interests in safeguarding our business and preventing fraud.
SortExpress will respect your legal rights to your data. You can manage and control your privacy by contacting our Data Protection Officer. Please refer to the description below to understand your rights and how SortExpress protects them. When contacting us, please provide the necessary information to verify your identity.
SortExpress utilizes various security technologies and procedures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Some of the measures we employ include:
While we take these precautions, it's important for you to handle and disclose your data responsibly. Avoid sending personal information through insecure channels and protect yourself against unauthorized access by safeguarding your password and computer. Remember to sign off when using a shared computer and never share your password, even with us – we will never ask for it.
SortExpress retains your information for the necessary duration required for the purposes it was collected, in accordance with applicable laws and industry standards. We ensure that personal information is not stored for longer than necessary.
If you choose to delete your account, please note that we may still retain your data for purposes such as creating statistics, handling claims and complaints, meeting tax and accounting requirements, or defending against claims within the legally defined limitation period.
For marketing purposes, we process your data until you object to it. If you have provided consent to receive marketing communications, such as newsletters or phone contact, you can withdraw your consent at any time by contacting us or unsubscribing from the newsletter using the provided link. Once consent is withdrawn, your personal data will no longer be processed for marketing purposes.
For more detailed information regarding the retention of your information, please reach out to our Data Protection Officer.
SortExpress may disclose your Personal Data to the following trusted third parties:
If you are a Israel resident, the following additional provisions apply to you under the Israel Consumer Privacy Act :
To submit a request related to your rights, please contact our Data Protection Officer via email or by using the contact form on our website Please provide sufficient information to verify your identity and describe your request in detail.
Please note that if you wish to exercise your rights with any other customers of SortExpress, you must contact them directly based on their individual procedures.
Disclosure: We may collect the following categories of Personal information about you:
Additionally, when you interact with our Site, we may automatically collect information through the usage of
Cookies, Log Data, and similar technologies.
We may use the collected Personal information for various purposes, including entering into a contract with you,
performing the contract, customer support, fraud prevention, compliance monitoring, marketing, and other business
Please note that the above categories of Personal information may have been collected during the 12-month period
For more detailed information regarding your Personal information and its use, please contact our Data Protection Officer.
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These payment service providers are separate controllers of Data and are responsible for handling your payment data. We recommend that you review their privacy policies to understand how your Personal Information will be handled by them.